Everything you need to know to have the best Confidence experience

Check out our most frequently asked questions here. Please contact us at customerservice@gabbybows.com if you have other questions.   

Which GaBBY Bow colors and designs are available?

• We currently offer Purple, Red, and Pink in our Little Lady Design
• Black, Hot Pink, Clear with Glitter, Turquoise and White in our Sweet Pea Design
• Green, Yellow, Orange, Dark Blue and Purple, Silver and Gold in our Daddy’s Girl Design 

 

Can I purchase single packs of GaBBY Bows in my daughter’s favorite colors?

Yes! Single packs of GaBBY Bows are available for purchase on the "Anti-Slip GaBBY Bows" page on this website.

 

Are there any larger designs of GaBBY Bows?

Our larger designs are the Little Lady and Sweet Pea designs. They are perfect for holding larger braids and twists.

 

My GaBBY Bows are slipping from my daughter’s hair. How can I keep them in?

Here are a few tips to help keep your bows in longer and your styles fuss-free:

• Try a style that doesn't allow the barrettes to dangle in her face or use so many at one time. This may be causing her to want to play with them.
• Make sure not to leave any ends loose when wrapping around the center strip. The Daddy's Girl design is smaller, so it doesn't hold as much hair as the other designs.
• Having too much product in your child's hair may also cause slippage. Try to avoid adding bows when hair is heavily moisturized.
• Lastly, if your child is younger, she may not be ready to wear them. Try a style that she can enjoy without them and add the bows into her styles as she gets older.

 

I’d love for GaBBY to speak at an event. How can I submit a request?

Gabby loves inspiring others! You can submit a request by emailing us at customerservice@gabbybows.com.

 

Can GaBBY Bows sponsor products for my event?

Confidence loves helping others and the community. You can submit a request to customerservice@gabbybows.com for your event.

 

How can I request replacement bows for those that slipped?

If you are ever in need of a replacement bow, email us at customerservice@gabbybows.com to make a request.

 

I haven’t received my order? How can I track it?

We definitely want you to receive your order. Using your shipping confirmation email, you can track your order number. If you need further assistance, email us at customerservice@gabbybows.com and we can help you track your order.

 

I’d love to sell GaBBY Bows at my business? How do I become a wholesale partner?

For more information on becoming a wholesale partner, complete the simple application https://gabbybows.com/apps/wpdapp

 

How do I become a Stylist Partner?

We would love to partner with stylists! Email us at customerservice@gabbybows.com to learn more.

 

Can I join the free Natural Hair Care and Confidence with GaBBY Goodwin Facebook Group?

Our Natural Hair Care and Confidence Facebook Group Family is constantly growing and we’d love to have you join us. Just click HERE.

 

 

My products were shipped but arrived damaged. How can I get replacement products?

We apologize your order did not arrive in the condition we shipped it. Please make us aware via email at customerservice@gabbybows.com, and we will provide instructions for you to file a claim with USPS, then get your replacement products to you immediately.

 

When will my order be shipped?

All orders are processed and shipped within 3-5 business days. You are able to track your order with the tracking number you received in your shipping confirmation email.

 

I am not pleased with my products and would like to return them for a refund. How do I do this?

We’re sorry to hear that you don’t love your purchase. Our return policy gives you 30 days from the date of your order to initiate a refund. Once the product has been mailed back, we will process your refund.

 

My product arrived damaged and I have shipping insurance and protection through Route. How do I file a claim?

Contact us at customerservice@gabbybows.com and we will provide instructions to file a claim and arrange your product replacement.

 

I’d like to schedule an interview with Rozalynn and/or Gabby. How can I do this?

For all interview requests, contact us at customerservice@gabbybows.com.